Making Payments

Thank you for your custom. We have a variety of methods for you to settle your bill with us.

Cheques

Please make cheques payable to 'Arclid.com Ltd.' For administrative reasons please write your invoice number on the back of all cheques.

Send to:
Arclid.com Ltd.
506 Building 1,
Radway Green Venture Park,
Crewe,
Cheshire CW2 5PR

BACS & Electronic Transfers

When paying by BACS please send your invoice number along with your payment instruction. Always notify us of your payment by email to bacs@arclid.com

Account Name Arclid.com Limited
Sort Code 01-07-80
Account Number 96567937

By Telephone

If you would like to pay us by credit or debit card please telephone: 0844 800 9672

MasterCard Debit MasterCard JCB Maestro Solo Visa Credit Visa Debit Visa Electron
 

Relevant Arclid.com Ltd. Frame Agreement (Terms & Conditions) Section

2. Fees and Billing

2.1. Service Charges. Customer agrees to pay the monthly charges for Service and any setup, programming and other charges indicated on the Service Order(s) or otherwise due hereunder (collectively, "Service Charges"). Service Charges do not include any applicable taxes, including Value Added Tax, all of which shall be billed in addition to the Service Charges and shall be the responsibility of the customer. If a Service Order provides for deferred payment of set-up costs over time, Customer acknowledges that it is responsible for paying in full the remaining balance of such set-up costs in the event of any early termination of the Service Order or this Agreement for any reason whatsoever.

2.2. Billing and Payment Terms. Beginning on the date of commencement of the Services, as set forth in the Service Order or otherwise documented, Customer will be billed monthly in advance for the contracted Services; except for specified one-time Services ordered by Customer, which will be billed after the end of the month. All Service Charges and other fees will be due in Pounds Sterling within thirty (30) days of the date of invoice, or on such other terms as Arclid may require if Customer has not satisfied a credit check. Late payments will accrue interest at a rate of one and one-half percent (1½%) per month or the highest rate allowed by applicable law, whichever is lower. If Customer fails to make payments when due and does not cure such failure pursuant to the terms hereof, Arclid may require payment in advance of further Services.

2.3. Acceptance. Where Website design or other Programming Services are supplied, Customer will notify Arclid of any errors or omissions for rectification within a period of 7 days from Delivery. After 7 days from Delivery, Customer is deemed to have accepted that the Delivery is provided to an acceptable level of quality and further changes will be chargeable.

Refund Policy

We provide a warranty on all services we provide. Please look at our warranty for more information about correcting errors.

Hosting - If our hosting service does not meet your requirements you are eligible to receive a full refund within 30 days of the invoice date.

Domain Name Registrations - We cannot provide refunds on domain name registrations.

Services - Refunds cannot be made for services we provide including but not limited to: website design, website development, website maintenance, website promotion.