Arclid.com Ltd Website Design
Radway Green,
Crewe, Cheshire, UK
CW2 5PR
Tel
0844 800 9672
E-Mail
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What web page languages & technologies are you able to maintain?

We have the resources to maintain websites built using many languages. Some of the popular languages are HTML, SQL, PHP, ASP, VBScript, JSP, JavaScript, XML, Flash ActionScript, Flash.

What is the minimum term for a website maintenance agreement contract?

Your first website maintenance agreement is for one month and three months thereafter.

How do I know how many hours our website will need?

If you are unsure of the time needed to make required updates each month please contact us and describe the typical updates your website requires each month. If you have updates that a required on a daily basis simply estimate the time required and times this by 20.

What are the benefits of a website maintenance contract?

  • The main benefit is the commitment we make to you to supply our services when they are required within an agreed timeframe.
  • Discounts for hours brought and subsequent hours required. The more hours you purchase from us the bigger the discount up to 20% off.
  • An ongoing relationship with us means that we are part of your team, understanding how your website and business operates.
  • Less paper work and hassle without multiple service orders & quotations

I have run out of hours for this month, what happens now?

When additional time is required we will notify you with the cost, including contracted discount for subsequent hours.

What happens at weekends?

Depending on your contract's 'Schedule preference', updates required before Monday must be received no later than mid-day Saturday. We only undertake work on Sundays in extreme circumstances.

My website requires daily changes, is this possible?

Yes under the 24hr/priority 'Schedule preference' updates are done the same day.

What is the process of getting a contract?

Please contact us, to discuss your requirements. If you already have a good idea of your requirements please use our online quote facility.